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The Department of Information Technology, also known as "DoIT" is responsible for all things technology within the City of Southgate. 


OUR MISSION:
The Department of Information Technology (DoIT) is committed to leveraging cutting-edge technology and innovative strategies to enhance the quality of service for our community. We utilize various technology-based systems to maintain and improve city operations and productivity, providing innovative solutions and support to all technical issues.

While being passionate about supporting the city's technical needs, we take pride in delivering high-quality technical support to empower city departments to offer superior services to our citizens. Through secure and resilient cyber security measures, cost-effective strategic planning, and the use of collective resources, we ensure the safety and privacy of our residents' data. Our commitment is to continually explore and adopt the latest technological advancements, making our city a model of efficiency, accessibility, and forward-thinking governance.

OUR RESPONSIBILITIES:
The Department of Information Technology (DoIT) is responsible for all aspects of technology within the city. This includes managing computer hardware and software, maintaining the network and server infrastructure, overseeing telecommunications, and addressing any other technology-related needs. Key responsibilities include:

  • Technology Management: Overseeing the procurement, installation, and maintenance of computer hardware, software, and peripherals. Ensuring all technological resources are up-to-date, secure, and functioning optimally.
  • Network and Server Infrastructure: Managing the city’s network and server infrastructure to ensure reliable and secure connectivity for all departments. This includes monitoring performance, implementing upgrades, and troubleshooting issues.
  • Cyber Security: Implementing and maintaining robust cyber security measures to protect the city’s data and systems from threats. This involves regular security assessments, employee training, and compliance with state and federal regulations.
  • Telecommunications: Overseeing the city’s telecommunications systems, including phone, VoIP, and video conferencing solutions. Ensuring reliable communication channels for city operations.
  • Strategic Business Analysis: Conducting strategic business analysis of the technology used within each department to identify areas for improvement and ensure alignment with the city’s goals and objectives.
  • Compliance: Ensuring compliance with all relevant state and federal regulations regarding technology and data security. Keeping abreast of changes in laws and regulations to maintain compliance.
  • Technical Project Management: Serving as the technical project manager for all city projects involving technology. This includes planning, coordinating, and executing projects to ensure successful implementation and integration of technological solutions.
  • Support and Training: Providing technical support to all city departments and offering training to staff on the effective use of technology. Ensuring that employees are equipped to utilize technology efficiently and effectively.
  • Innovation and Improvement: Continuously exploring and adopting new technologies and methodologies to improve city services and operations. Staying informed about emerging technology trends and integrating innovative solutions to enhance productivity and service delivery.

The Director of IT leads these efforts, ensuring that the city’s technology infrastructure supports its mission and goals. By providing strategic direction and managing technical projects, the Director ensures that technology enhances the city's ability to serve its community effectively and efficiently.


GREEN I.T. 
The Department of Information Technology (DoIT) is committed to sustainable and environmentally responsible practices through our Green I.T. initiatives. We have adopted a comprehensive electronic waste (e-waste) program to ensure the proper destruction and disposal of our electronic data and devices. By partnering with a state-approved and compliant vendor, we guarantee that all e-waste is handled securely and in accordance with environmental regulations. Our efforts aim to minimize the environmental impact of our technology use while promoting a cleaner and greener future for our community.

HOURS OF OPERATION:
Monday - Friday
7am - 4pm*
** Hours are flexible due to public safety departments must always be available. DoIT may come in at all different times in order to properly support the city operations.**

DoIT ADDRESS:
Southgate Police Department
ATTN: IT Dept.
14710 Reaume Pkwy
Southgate, MI 48195


SALES / BUSINESS PARTNERSHIP INQUIRIES (VENDOR INTERACTION POLICY):

The Department of Information Technology (DoIT) does not entertain unsolicited sales pitches or business partnership inquiries, particularly in person or via phone. Any in-person visit without a pre-scheduled appointment with the Director of DoIT will be turned away.

If a company wishes to present their business opportunity, they must email the DoIT at: ITPARTNERS At SouthgateMI Dot Gov (Please note, the email is not listed in standard format to avoid spam bots).


**JULY 2023**



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